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Moderation Queue

Dedicated interface for managing questions efficiently.

Access Queue

  1. Navigate to your team
  2. Click "Moderation Queue"

Queue Features

View: - All questions (open and answered) - Quick actions (pin, freeze, answer, tag) - Filters and sorting - Bulk operations

Benefits: - See all questions at once - Faster moderation workflow - Bulk operations support

Quick Actions

Each question has action buttons: - 📌 Pin - Highlight important - ❄️ Freeze - Lock interaction - 💬 Answer - Provide answer - 🏷️ Tag - Add tags - 🗑️ Delete - Remove question

Filters

By status: - Open - Answered - Pinned - Frozen - All

By tag: Select tag from dropdown

By date: Custom date range

By text: Search question text

Sorting

Sort by: - Upvotes (most first) - Date (newest first) - Date (oldest first)

Bulk Operations

  1. Select multiple questions (checkboxes)
  2. Choose action:
  3. Tag all
  4. Pin all
  5. Freeze all
  6. Delete all
  7. Confirm

Use cases: - Tag all questions from meeting - Pin top 5 questions - Freeze answered questions - Delete spam questions

Keyboard Shortcuts

  • j / k - Next/previous question
  • a - Answer question
  • t - Tag question
  • p - Pin/unpin question
  • f - Freeze/unfreeze question

Tips

  1. Review daily - Check queue for new questions
  2. Filter strategically - Focus on open questions
  3. Bulk tag - Efficient for multiple questions
  4. Use shortcuts - Faster navigation
  5. Prioritize by upvotes - Answer popular questions first