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Teams

Understand team organization and how to switch teams.

Team Structure

Questions and pulse data are organized by team: - Engineering - Product - Marketing - General - (etc.)

Each team has: - Team-specific questions - Team-specific pulse data - Team-specific moderators - Team-specific permissions

Switch Teams

Click team name in navigation and select different team.

What changes: - Questions shown (team-filtered) - Submit question defaults to that team - Pulse dashboard shows team data

Your Primary Team

Your primary team is your default: - Set by admin during onboarding - Determines initial view on login - Used for pulse cohort assignment - Shown in your profile

Change primary team: 1. Click profile icon 2. Select "Profile" 3. Choose "Primary Team" 4. Save

Team Memberships

You can be member of multiple teams: - View questions in all your teams - Submit questions to any team - Different roles per team possible

Example: - Engineering: Member - Product: Viewer - General: Member

All Teams View

Admins and owners can view "All Teams": - Organization-wide question view - Aggregated pulse data - Useful for leadership

Access: Click "All Teams" in navigation (if available).

Team Question Counts

Navigation shows question counts per team: - Open questions (number in badge) - Helps identify active teams - Real-time updates

Team URLs

Each team has a shareable URL: - /engineering/open - Engineering open questions - /product/answered - Product answered questions - /general/all - General all questions

Use for: - Bookmarks - Sharing specific views - Deep linking

Team Creation

Only admins can create teams.

Request new team: 1. Submit question to "General" 2. Tag with "Feature Request" 3. Admin will review

Team Permissions

Permissions are team-scoped:

Moderators: - Can only moderate their assigned teams - Cannot access other teams' moderation features

Members: - Can view and participate in all teams - Can submit questions to any team

Admins/Owners: - Full access to all teams - Can manage all teams' content

See Admin Guide - Roles.

Tips

  1. Submit to right team - Choose team most relevant to question
  2. Check multiple teams - Answer might be in related team
  3. Set primary team - Makes your default view most useful
  4. Use All Teams - (if admin) for org-wide view